Australian Mental Health Care Professional Guide
The Australian mental health care system offers a diverse range of professionals who work collaboratively to support individuals experiencing mental health challenges. From primary care providers to specialised practitioners, each role serves a unique and vital function in the mental health care landscape.
General Practitioners (GPs)
As the first point of contact, GPs play a frontline role in mental health care. These medical professionals can diagnose common mental health conditions, create Mental Health Treatment Plans, prescribe medications, and coordinate referrals to specialists. Many GPs have additional mental health training and can provide basic psychological support.

Psychiatrists
These specialist medical doctors have completed extensive training in mental health, requiring at least 11 years of university study and medical training. Psychiatrists can diagnose complex mental health conditions, prescribe medications, provide psychological treatments, and often lead mental health care teams. They work in hospitals, private practices, and community health settings.
Psychologists
With a minimum of six years of university education, psychologists specialise in understanding human behaviour and emotions. Clinical psychologists, in particular, focus on diagnosing and treating mental health conditions. While they cannot prescribe medication, they provide various therapeutic interventions and psychological assessments. All psychologists must be registered with the Psychology Board of Australia.
Mental Health Nurses
These specialised nurses have additional training in mental health care. They work in various settings, including hospitals and community centres, helping patients with medication management, developing behaviour programs, and providing essential support to both patients and carers.
Case Managers
Often coming from backgrounds in occupational therapy, nursing, or psychology, case managers provide ongoing support for managing mental illness. They develop care plans, coordinate services, and help individuals maintain their treatment programs within the community.
Social Workers
Mental health social workers assist with relationship issues, life crises, and adjustment challenges. They’re particularly skilled in helping people navigate traumatic events and can work in private practice, hospitals, or community settings.
Occupational Therapists
These professionals help individuals return to daily activities, focusing on practical skills like work, study, and socialising. They develop strategies for independence and help improve social skills, making them valuable members of the mental health care team.
Aboriginal and Torres Strait Islander Mental Health Workers
These specially trained professionals provide culturally appropriate mental health support for Indigenous communities. They offer cultural and social support while helping community members access mainstream mental health services.
Counsellors and Therapists
These professionals offer various forms of talking therapy, with different specialisations such as family therapy or relationship counselling. While training levels vary, they provide valuable support in schools, community centres, and private practice.
Peer Workers
Drawing from their lived experience with mental illness, peer workers offer unique insights and hope to others on their recovery journey. They help individuals understand and navigate their own experiences with mental health challenges.

This network of professionals forms a comprehensive support system for Australians experiencing mental health challenges. Access to many of these services can be subsidised through Medicare, particularly when referred through a GP’s Mental Health Treatment Plan.
The key is finding the right combination of professionals to meet individual needs while maintaining consistent communication between care providers.
Remember that your GP is typically the best starting point for accessing mental health support, as they can help coordinate care and provide referrals to appropriate specialists within this extensive network of mental health professionals.